Everyone loves to assume training can fix things. It’s a concrete event that can be checked off – done. It offers the hope that a person’s stumbling blocks will somehow disappear once she or he completes a workshop or eCourse. It also allows a manager to hand off an issue to a facilitator in a classroom, rather than having a straightforward conversation with an employee.

Well maybe they’re not magic – they’re pretty straightforward. When considered together though, they work magic in helping people to deliver at their best. There’s a jargon-y phrase for what I’m talking about (and I’ll pay money to someone who comes up with a more down to earth description btw) – it’s called Human Performance Improvement. This field addresses the question, how can I best enable the performance of myself and others?